Billing / Refund Policy
TopoAssist subscriptions are handled through Stripe Checkout and the account billing portal.
Billing
Subscription price, renewal interval, taxes, and cancellation details are shown before checkout. Stripe provides receipts and payment-method management. TopoAssist does not store full payment-card numbers.
Cancellation
You can manage or cancel an active subscription from the account dashboard’s billing portal. Cancellation stops future renewals; access remains subject to the plan terms shown at cancellation.
Refund requests
Contact support@topoassist.com with the account email, invoice date, and reason for the request. We review duplicate charges, billing errors, and material service issues case by case. Do not email card numbers or secret credentials.
Questions
See the Terms of Service and Privacy Policy. Effective date: August 24, 2026.
